Once low cost franchises have compiled an operations manual that is totally reflective of their business and its operations, they should then develop their training material based on the content of the manual. When they start training new franchisees then, they will issue them with a copy of the manual and all the way through training use the manual as part of their training methodology: get franchisees to look for information in the manual or find certain forms or checklists as they are covering them in the training etc.

Franchisees will become accustomed to using the manual as a reference guide from the outset and also get comfortable with using it. A lot of the manuals can look like rather daunting documents to a new franchisee but once they know how to use this very important resource, all fear will be gone!  To benefit from the WSI, it is advisable to become a “White Collar Franchise” which will enable one to use their proven blueprint for success to assist and support smaller businesses.

                                                - Elizabeth Miranda