A home agent is someone who world from home providing customer service. Some of the job tasks might include collecting customer information or answering customer questions. Most companies will provide training. There is also a chance that there could be an up front fee to join the company. The home based agent may be an employee of the company or an private contractor. You can find all the information you require ny doing a search on the internet. There are a lot of opportunities, you just need to grab one.